Minimum shipping charge of $10 – so please keep that in mind when ordering.
We reserve the right to sell your order you placed with us if you do not provide your payment information within 8 weeks of request for the balance 60% payment and shipping costs. The 40% deposit is a non refundable deposit.
We believe that you will be satisfied with your purchase, however, if you are not completely satisfied, you may return your order with 10 days from the shipping date however a 40% restocking fee will be applied since we manufactured the order for you.
Return Process
Step 1.
Email us tangerinetemple@yahoo.com. Please provide your company name, invoice number, the item you wish to return and your reason for doing so.
Step 2.
You will need a RA number to return.
Step 3.
The Tangerine Temple warehouse will inspect and verify the condition of the item(s) upon their return. Item(s) must be returned in the condition they were sent for a refund. Returns take approximately one week to process upon receipt of the item(s). Tangerine Temple will refund the cost of the merchandise less 40% EXCLUDING all shipping, handling and insurance charges. Refunds will be made using the mode of payment used in the original purchase. Please allow at least 7 days for your card to be credited after the product has been received at the warehouse.
Cancellation Policy
We are offering better pricing because we no longer hold merchandise. These goods will be manufactured on your behalf, therefore we require a 40% deposit.
This deposit is NON-REFUNDABLE should you change your mind or cancel. By placing your order with us you confirm that you understand these Terms and Conditions.
Exchange and Return Restrictions
Items must be returned in the same condition and packaging as they were sent from Tangerine Temple within 10 days from the date of the SHIPMENT. Items must be in original condition, unworn, and unaltered in any way. Otherwise, we reserve the right to send it back to you at your expense. All items damaged due to client’s negligence cannot be returned. Orders received after this date will not be accepted for refund, exchange or repair.
We are not responsible for items lost or damaged during delivery so please insure return items for their full value. Customer will pay all shipping charges.